Privacy Policy
PRIVACY POLICY
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Akanex Systems Private Limited operates the TTOBU Food Products website and online store.
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This Privacy Policy explains how we collect, use, store, and protect information provided by visitors and customers when they use our website, place an order, contact us, or otherwise interact with TTOBU.
1. Information We Collect
Depending on how you use our website, we may collect:
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Name
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Mobile number
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Email address
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Billing and delivery address
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Order details
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Payment and transaction-related information
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Information provided through contact or enquiry forms
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Information provided when applying to become a distributor or business partner
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Website usage and technical information, such as IP address, browser type, and device information
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Information collected through cookies and similar technologies
We do not require customers to provide information that is unnecessary for completing an order or providing the requested service.
2. How We Use Your Information
We may use your information to:
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Process and fulfil orders
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Process payments
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Arrange delivery
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Provide order confirmations and updates
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Respond to customer enquiries
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Handle returns, refunds, and complaints
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Provide customer support
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Process distributor, retailer, or partnership enquiries
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Improve our website, products, and services
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Prevent fraud, misuse, or unauthorised activity
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Comply with applicable legal, tax, and regulatory requirements
3. Payment Information
Payments may be processed through third-party payment service providers.
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TTOBU does not intentionally collect or store complete card numbers, CVV numbers, or other sensitive payment credentials on its own website servers.
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Payment information may be processed directly by the authorised payment service provider according to its applicable terms and security practices.
4. Sharing of Information
We may share relevant information with trusted service providers where necessary to operate our business, including:
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Payment gateway providers
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Shipping and logistics partners
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Website and technology service providers
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Customer communication providers
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Professional advisers
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Government authorities or regulators where legally required
We do not sell customer personal information as a commercial product.
5. Cookies
Our website may use cookies and similar technologies to:
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Maintain website functionality
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Remember user preferences
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Understand website usage
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Improve the customer experience
You may manage cookie settings through your browser or available website controls.
6. Data Security
We take reasonable technical and organisational measures to protect personal information against:
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Unauthorised access
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Misuse
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Alteration
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Unauthorised disclosure
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Loss
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
7. Your Rights
Subject to applicable law, you may have rights relating to your personal information, including:
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Requesting access to your information
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Requesting correction of inaccurate information
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Requesting deletion of information
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Withdrawing consent where applicable
Requests may be made by contacting:
Email: info@akanexsystems.com
We will process requests in accordance with applicable law and may need to verify the identity of the requester.
8. Children’s Information
Our website is not intended to knowingly collect personal information directly from children.
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If you believe that a child has provided personal information to us, please contact us so that appropriate action can be taken.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in:
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Our practices
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Technology
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Applicable laws
The revised policy will be published on this page with an updated “Last Updated” date.
10. Contact Us
Akanex Systems Private Limited
TTOBU Food Products
Address:
[EXACT iCORE ADDRESS as mentioned on the website]
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Email: info@akanexsystems.com
Email: info@ttobufoodproducts.com
Phone: +91 7738389854